You can add non-IT consumables to ServiceDesk Plus manually from the Assets tab. You can also add non-IT consumables automatically using barcodes/QR codes or via Purchase Orders.
Role Required: Users with Add Inventory permission.
To add the non-IT consumables manually, go to the Assets tab and navigate to the Consumables > non-IT on the left navigation panel. A summary of all available non-IT consumables and their quantities will be displayed on cards.

You can add consumables directly by clicking
icon on the respective consumable card.
You can also navigate to a non-IT consumable from the left navigation panel and click New on the list view.
Use the following pointers to define the consumable properties:
Consumable Details
|
Product * |
Select the consumable product from the drop-down. You can add new products using the |
|
Track Consumables * |
Choose how you want to track your consumables in the application.
|
Quantity Details
|
Quantity (Units) * |
Enter the number of consumable units you are currently logging into the application. |
|
Purchase Cost |
Add the total purchase cost of the consumable units. |
|
Vendor |
Select the vendor who supplied the consumables. Use |
|
Barcode/QR code |
Enter the Barcode/QR Code of the consumable batch. |
|
Location |
Enter the location where the consumables are present |
|
Site |
Select the site where the consumables are managed. |
|
Comments |
Note any extra details as comments. |
Batch/Lot Details (displayed only if you have chosen to track consumables with batch/lot details)
|
Reference Name * |
Enter a reference name. This is used to track the consumable batch in the application. |
|
Batch/Lot Number |
Enter the batch/lot number to identify the consumable batch. |
|
Manufactured Date/Expiry Date |
Mark the manufactured and expiry dates of the consumable batch to track products with expiration. |
* Mandatory fields