Adding IT Assets

In ServiceDesk Plus Cloud application, IT Assets other than workstations are configured under IT Assets.

To add a new asset,

• Click Quick Actions on the top left-hand side of the page -> Click Asset option from the drop-down menu. This opens the Add Asset page. (OR) 

• Click on Assets tab on top of the page. Click IT on the left side of the page -> Choose any one of the IT Assets from the drop-down box e.g. Access points, printers etc. This opens the particular IT asset page.

• Click the New button. This opens the Add Asset page.

• Select the Product Name of the asset from the combo box. If required, you can add a new product name by clicking Add New link beside the product name field. This is a mandatory field.

• Select the Vendor Name from the combo box. If required, you can add a new vendor by clicking the Add New link beside the vendor name text field.

• Specify the Asset Name in the given text field. This is a mandatory field.

• Specify the Asset Tag, Asset Serial No, Bar Code, Asset Cost in $ in the corresponding text fields.

• Specify the Acquisition Date, Expiry Date & Warranty Expiry date from the calendar button.

• Select the Site from the combo box.

• Specify the Location in the given text field.

• Specify the Asset State by selecting the current status of the asset from the combo box.

• Click on Save on the bottom of the page.