You can manage all approvals from requests and changes that are awaiting your action. To access approvals, go to Menu
and tap Approvals. The approval list view shows all approvals that are awaiting your approval action. Each approval in the list view is displayed as a card. The approval card shows information based on the module of the approval. For request approvals, the card shows request ID, subject, created by, create date and time. For change approvals, the card shows change ID, subject, created by, create date and time.

To filter out approvals in the list view,
Tap the filter drop-down on the top-left.
Choose your preferred filter: All approvals, Request approvals, or Change approvals.

To view details of approval, tap your preferred approval card. In the approval details screen, you can view all the details relevant to the approval including the details, attachments, and conversations from the parent record (request or change).

You can view attachments and conversations from the parent record. For attachments, tap Attachments
on the top-right. For conversations, tap Conversations
on the bottom-right.
To take an action on approval,
Tap Take action.
Provide relevant comments as required.
Finally, choose Approve or Reject.

No Action Required label will be displayed on the approval request card if the approval condition is configured as Anyone to approve and an approver has already taken action for that approval request.

You can still record your action by tapping
on the approval card or by clicking Take action on the approval details screen. However, your approval action will not have any effect on the approval process.

Approval delegation allows you to assign a user on your behalf to approve a request. After delegating the request, you cannot approve/reject it. However, you can revert the delegation and take action if the approval is pending.
Approvers can delegate their pending approvals from:
My Pending Approvals
Approvals Details View
Approvals tab in the details view of requests.
Delegate Approval (My Pending Approval)
Go to Menu
and tap Approvals.
From the list, tap
on the approval to be delegated.
You can also filter the pending approvals using the filter drop-down on the top of the screen.

Select a user to delegate and tap Yes to confirm your action.
To revoke the delegated approval, tap
.

Delegated approvals will be displayed with the name of the backup approver on the My Pending Approvals list. You can remove delegated approvals from the list by clicking
on the delegated approvals card.

Delegate Approval (Approval Details View)
Go to the approval details view and tap
on the bottom of the screen.
Tap Delegate Approval.
Select a user to delegate.
Tap Yes to confirm your action.
To revoke the delegated approval, tap Revoke Delegation at the bottom of the screen.

Delegate Approval (Approvals Tab in Request Details View)
You can delegate an approval from the request details screen.
Tap Options
on the bottom-right of the screen.
Tap Approvals.
Tap
.
Select a user to delegate.
Tap Yes to confirm your action. The approval is delegated to the selected user.

You can revoke the delegation if the approval is pending. To revoke delegation, tap
on the approvals card.
