Configuring Products
The specific asset types are termed as products. For example, Dell Latitude D600 is a product representing Dell Laptops. These products need to be added in the application so that they can be used while referencing from the various modules of the application, such as Inventory and Purchase. As and when you purchase any specific product belonging to a new asset type, you need to add the new product. Also, if a product needs to be discarded you can also remove it from the list by deleting the details of the same.
To open the product configuration page,
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Go to Setup
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>> Customization >> Asset Management. -
The Products tab displays the available list of products. You can add, edit, or delete a product.
Add Product
To add a product,
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In the product list view page, click New Product.
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In the Add Product form, enter the Product Name(mandatory).
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Specify the Manufacturer of the product.
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Choose the Product Type under which you wish to classify the product that you are adding.
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Enter Part No. of the product.
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If required, add relevant Comments for the product.
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Click Save. A message is displayed and the product is added.
Configuring Depreciation
If the selected Product Type is an asset or component, then the Depreciation Details block is displayed. ServiceDesk Plus allows 4 methods to calculate the depreciation of a product.
Methods of Calculating Depreciation
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Declining Balance
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Double Declining Balance
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Straight Line
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Sum of the Years Digit
Before we begin configuring depreciation, there are certain terms related to depreciation calculation:
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Useful Life: The period during which an asset is expected to be available for use.
- Salvage Value: The estimated selling value of any asset, after it has reached the end of service life or its value has depreciated substantially. It is the total net worth of an asset after it has exhausted its useful life span.
To configure depreciation details for a product,
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Click
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>> Configure Depreciation beside the product which you want to configure depreciation. -
In the displayed pop-up, select the Depreciation Method from the drop-down.
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If your choice is Declining Balance/Straight Line, then the Useful Life radio button and Decline Percent radio button appears.
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Specify the Useful Life of the product. If you have enabled Decline Percent radio button, then specify the Depreciation Percent of the product.
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Specify the Salvage Value of the product.
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Click Save.
To configure depreciation in bulk,
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Select the checkbox beside the products for which you want to configure depreciation.
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Click Configure Depreciation.
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Select the Depreciation Method from the drop-down.
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Specify the Useful Life and the Salvage Value of the product.
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Click Save. The depreciation details are configured for the selected products.
The configured Depreciation Details can be viewed under Financials >> Costs in the Assets details page. The depreciation is calculated only if the Purchase Cost and Acquisition Date is specified for the asset.
Associating Vendor
You can also associate one or more vendors to a product. To do so,
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Click a product from the list view. The Vendors associated with <product name> drop-down opens.
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Click Add.
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Select the Vendor Name and enter the Price. These are mandatory.
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Specify the Tax Rate if any.
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Provide the Warranty Period in years and months using the combo box.
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Select the Maintenance Vendor and add relevant Comments for the product.
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Click Save. The vendors associated to the product information is displayed below the add vendor form.
If you do not wish to associate the vendor now, then click Cancel. It goes back to the Product List page.
Edit Product
To edit the product information,
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Click
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>> Edit beside the Product you want to edit. -
Edit the required fields and click Save.
Delete Product
To delete a product, it is necessary that the product vendor association is first removed and then the product is deleted. Also, ensure that the particular product is not used elsewhere. Follow the steps below to delete a product:
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In the product list view page, click
>> Delete beside the product you want to delete. -
Click OK to proceed with the deletion.
To delete a vendor associated with a product,
- Click the product name to open the associated vendor list.
- Click >> Delete beside the vendor you want to delete.