You can create custom tasks with clearly defined timelines and specific goals. The task details can be pre-defined using templates.
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Supported Modules |
Role Required |
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Requests, Problems, Changes, Projects, Releases |
SDAdmin |
To create a task action, choose your preferred module from the drop-down. Click New Task and fill out the necessary information as described in the table below:
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Field |
Description |
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Task Name |
Provide a unique name for the task action. |
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Description |
Provide a description for the task action. |
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Copy from a Template |
Use this drop-down to populate task fields by choosing an existing task template. |
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Change Stage/Release Stage |
Select the stage in the change/release to which the task has to be added. |
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Title |
Provide a title for the task. |
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Description |
Provide a description for the task. |
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Assign Group/Owner |
Use the toggle button to assign the selected group/owner immediately when the task is added or triggered. Use the Group and Owner drop-down assign/mark your preferred group and owner respectively. |
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Status |
Use the drop-down to preset the task status. |
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Priority |
Use the drop-down to configure priority for the task. |
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Estimated Effort |
Provide effort value in days, hours, and minutes. |
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Additional Cost |
Provide the additional cost that would be incurred for completing the task in your default currency. |
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Task Type |
Use the drop-down to select the task type. |
icon to edit, delete, enable/disable tasks. You can also enable/disable task using the toggle button in the Status column.