Deluge Scripting in ServiceDesk Plus Cloud 

Using Deluge scripting, you can build Custom Functions that allow you to manipulate data within ServiceDesk Plus Cloud and other external applications. Custom functions help simplify complex, multi-step actions through program scripts that you can write and execute. 

Custom functions are used in Business Rules, Triggers, Request Life Cycles, Schedules, Callback Functions, and Custom Menu. To learn how to use custom functions in each of these features, visit the following links:

  1. Business Rule Condition
  2. Business Rule Action
  3. Request Trigger/Life Cycle Action
  4. Change Trigger
  5. Schedules
  6. Callback Functions
  7. Custom Menu

 

You can execute a maximum of 200K custom functions in a portal per month. For more executions, please reach out to us at servicedeskplus-cloud-support@manageengine.com.