Fields Imported from Site 24X7 to ServiceDesk Plus Cloud CMDB

Currently, the following data are imported to ServiceDesk Plus Cloud CMDB:

Service Types

Monitor Types

Fields Imported

AWS

Application Load Balancer
  • DNS Name
  • VPC ID
  • Hosted Zone ID
  • Availability Zone
  • Security Group
  • Region

EC2 Instance
  • Instance ID
  • Autoscaling Group
  • Instance Type
  • Instance State
  • Availability Zone
  • VPC ID
  • Region
  • vCPU
  • Memory
  • Security Group

Elastic File System
  • Performance Mode
  • Created Time
  • File System ID
  • Name
  • State
  • Region

Classic Load Balancer
  • DNS Name
  • VPC ID
  • Hosted Zone ID
  • Interval
  • Availability Zone
  • Security Groups
  • Region

Network Load Balancer
  • DNS Name
  • VPC ID
  • Hosted Zone ID
  • Availability Zone
  • Region

RDS Instance
  • DB Instance ID
  • DB Instance Type
  • DB Engine Name
  • Instance State
  • Availability Zone
  • Engine Mode
  • Region
  • DB Name
  • Master Username
  • DB Engine Version
  • vCPU
  • Memory
  • Security Group
  • Allocated Storage
  • Storage Type

Web Application Firewall
  • Web ACL Id
  • Web ACL Name
  • Version
  • Region

Azure

Azure Virtual Machine
  • OS Disk Name
  • VM Size
  • OS Storage Account Type
  • OS Disk Id
  • OS Disk Caching
  • Resources Count
  • Data Disks Count

Azure Disk
  • Account Type
  • Disk IOPS Limit
  • Disk Size in GB
  • Disk State
  • Throughput
  • LUN Number

Azure App Service
  • Server Farm ID
  • Number of Workers
  • Net Framework Version
  • PHP Version
  • Python Version
  • Node Version
  • PowerShell Version
  • Linux FX Version
  • Windows FX Version
  • Deployment ID
  • SKU
  • Custom Domain Verification ID
  • Kind
  • State

Azure Network Interface
  • Enable IP Forwarding
  • VNet Encryption Supported
  • Enable Accelerated Networking
  • Network Security Group
  • NIC Type
  • MAC Address
  • IP Configurations
  • DNS Servers

Server Monitor

Windows & Linux
  • Hostname
  • IP Address
  • Operating System
  • OS Architecture
  • RAM Size
  • CPU Cores
  • CPU Processor
  • Domain Name
  • Time Zone
  • Kernel Version
  • BIOS Vendor
  • Manufacturer
  • BIOS Version

Network Devices

Wireless (WiFi devices)
  • Polling Interval
  • System Name
  • Vendor Name
  • Device Name
  • Community
  • System Description
  • Manufacturer
  • Serial Number
  • Model
  • Firmware Version
  • Software Version

Power Distribution Unit

Router

Switch

Custom Device

Printer

Storage

Load Balancer

UPS

WAN Accelerator

Firewall