Change List View

The change list is a compact, table view that allows you to perform various change actions. The supported actions are as follows:

 

 

Filter Changes 

 

 

Search Changes 

You can search changes based on change ID, title, change owner, change type, stage, status, template, or workflow.

To search changes,

  1. Tap Search  on the top-right.

  2. Set the search filter by tapping Filter   and choose your preferred field.

  3. Enter a relevant search term in the search box to fetch results.

 

Sort Changes 

Sort changes based on change properties.

 

 

 

Assign/Pick Up Changes 

Based on your permission, you can assign or pick up changes from the list or details screen.

To assign a change from the list view,

 

 

To bulk assign changes from the list view,

  1. Select your preferred changes using the tap-and-hold action.

  2. Tap Assign .

  3. Select a technician.

 

 

To pick up a change from the list view,

 

 

To pick up changes in bulk from the list view,

  1. Select your preferred changes using the tap-and-hold action.

  2. Tap Pick Up .

 

 

Modify Stage/Status 

Based on your permission, you can modify the stage and status from the change list view or details screen.

 

 

Delete Changes 

You can delete changes from the change list view or change details screen. You can delete changes in bulk from the list view.

To delete a change from the list view,

  1. Swipe the change card to the left.

  2. Tap Delete.

  3. Confirm your action.

 

 

To bulk delete changes from the list view,

  1. Select multiple changes using the tap-and-hold action.

  2. Tap Delete .

  3. Confirm your action.

 

 

To delete a change from the change details screen,

  1. Go to the change details screen by tapping your preferred change.

  2. Tap More  and choose Delete.

  3. Confirm your action.

 

 

Restore Changes 

Deleted changes are moved to trash. You can restore them within 30 days from the time of deletion.