Configure Project Status

Statuses indicate the progress of any projects you create in ServiceDesk Plus Cloud. For example, you can add statuses, such as on hold, in review, information requested and the like to projects.

You can configure project statuses under Setup > Customization > Project Management > Project Status.

The application comes with the following default project statuses:

Add Project Status

• Go to Setup > Customization > Project Management > Project Status.
• Click New Project Status.
• On the displayed window, provide a Name to your project status.
• Choose the status Type as pending or closed.
• Choose a Color for the project status from the color palette.
• Enter a short Description and click Save.

Reorder Project Statuses

You can rearrange the project status list based on priority.

• Click Organize displayed on the project status list view page.
• On the displayed window, select the required project status and use the up and down arrows to position it.

Editing/Deleting Project Statuses

To edit a project status, click the edit icon beside the project status in the list view.

To delete a project status, click the delete icon beside the project status in the list view.

Note that you cannot delete the default project statuses.

Other Actions

Under Table Settings , you can define the number of records to be displayed per page and column by which the list must be sorted.

Search project status using their names.