SAML Single Logout
Follow these steps to configure SAML Single Logout in AD FS
- Complete the configurations related to SAML Authentication in ServiceDesk Plus Cloud
- Go to accounts.zoho.com ---> Preferences ---> SAML Authentication page
- Click the Edit.
- Give the Logout URL as "https://FQDN/adfs/ls"
- Select the checkbox Do you need a sign out response?
- Click "Get Key from file" and select the same certificate that is configured during SAML configuration (e.g., C:certificate.cer)
- Update and Save the settings
- Click "Download" next to Logout certificate to download the logout certificate ( e.g, zoho_cert.cer )
- Go to AD FS Management console ---> Relying Party Trusts --> zoho.com
- Right click on zoho.com and go to Properties ---> Signature
- Click Add. Browse and select the created certificate (zoho_cert.cer)
- Go to Endpoints tab and add a SAML Logout endpoint. URL is : https://accounts.zoho.com/logout/samlsp/<ORG ID>
The Organization ID (ORG ID) is listed under ESM Directory >> Organization Details.
- URL is : https://accounts.zoho.com/samlDoLogout
- Click OK and finish the configuration process in AD FS management console
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