By default, there are two roles in Space module.
|
Role |
Access |
|
SDSpaceAdmin |
This is a mandatory role for ServiceDesk product which when associated to a technician provides them privilege of being a Space Admin with access to Space, Space Types, and other configurations. It cannot be edited or deleted. |
|
SDSpaceManager |
This is a mandatory role for ServiceDesk product which when associated to a technician provides them privilege of being a Space Manager with access to Space and Facility Services. It cannot be edited or deleted. |
Apart from these default roles, you can include custom space permissions for technicians while adding new roles.
To include a custom space permission in roles, go to Admin > Roles > Add New Role.
Select permissions for Spaces such as Complete Access or View or Edit or Delete access. Click Save.