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>> Customization >> Change Management >> Stage and Status.Each stage in the change management process is configured with statuses to reflect where exactly the change request is within each stage.
The stage-status is configured under Setup>> Customization >> Change Management >> Stage and Status.
Under the UAT stage, the default statuses configured are shown in the following table.
|
User Acceptance Testing Stage |
Status |
Remarks |
Roles to be notified |
|
Accepted |
Stakeholders and clients approve of the service. |
Change Manager, Change Owner |
|
|
In Progress |
UAT is underway. |
UAT Owner |
|
|
On Hold |
UAT is paused due to internal or external constraints. |
UAT owner, Change Manager |
|
|
Pending for Acceptance |
UAT plan is pending for acceptance. |
UAT owner, Change Manager, Change Approver |
|
|
Rejected |
Stakeholders and clients reject the service. |
Change Manager, Change Owner |