Go to Assets >> Non-IT and select the required asset type. This opens the asset list view page.
Click the Asset name to view the Assets details. The Details tab is displayed by default.
Details tab displays the Asset Details such as Asset Name, Tag, Bar Code, Serial No Region, Cost, Acquisition Date, and many other details are displayed.
The Relationship tab shows the assets associated with other Assets, Business Services, Users and Components.
You can connect a non-IT asset with other assets or business services.
To connect a non-IT asset with another asset,
Click Add Relationship >> Connect Assets.
Select the assets to be connected from the Asset list and click Save.
You can see the connected assets in the relationship chart under Connected >> Assets.
To connect the non-IT asset to business services,
Click Add Relationship >> Connect Business Services.
Select the business services such as Email, Internet Access, and so on from the list and click Save.
You can see the connected business services in the relationship chart under Connected >> Business Services.
You can either associate a non-IT asset to an asset or assign it to a user/department.
To associate the workstation with an asset,
Click Add Relationship >> Assign/Associate.
Select Associate to Asset radio button.
In the Associated To drop-down, select the required asset.
Choose the Site of the asset.
Select the Retain associated asset's site as asset site checkbox if you wish to assign the asset to the associated asset's site. A confirmation message pops-up. Click Yes to proceed.
Add Comments if any and click Save.
To assign the workstation to a user/department,
Click Add Relationship >> Assign/Associate.
Select Assign User and/or Department radio button.
Choose the User and/or Department from the respective drop-down lists. Choose No, just select department/user if you do not wish to choose any user/department respectively.
Choose the Site of the asset.
Select the Retain user's or department's site as asset site checkbox if you wish to assign the asset to the associated asset's site. A confirmation message pops-up. Click Yes to proceed.
Add Comments if any and click Save.
You can attach components associated to the workstation using this option. For example, you can connect a keyboard and a mouse to a workstation.
To attach a component to the workstation,
Click Add Relationship >> Attach Component(s). The Attach Components window pops up.
Select the components from the given text field. You can further drill down the list of components by component type and asset state using the filters provided.
Click Save.
The History tab lists all activities performed on the asset.
In the History sub-tab, you can filter the asset history based on specific fields or operations.
The State History tab lists all the state updates of the asset.
To view the list of associated requests, click the request count on the right panel. The list of all associated requests pops up.
Click beside the request subject to open the request details page.
The Contracts tab lists the contracts attached to the non-IT Asset along with details such as Contract Name, Vendor Name, Active From date, and Active Till date.
The Financials tab displays the costs associated with the non-IT Asset.
Click Add Cost to add cost to the non-IT Asset. The Add Cost form pops up.
Select the Cost Factor from the combo box. Eg. Service Cost. This is a mandatory field.
Specify the Cost in the default currency. This is a mandatory field.
Select the Date using the calendar icon. This is a mandatory field.
Specify the Description of the cost. Say if the cost factor is service cost you can specify important information about the service cost.
Click Save. You can see the cost added to the non-IT Asset.