Viewing requester details

When attending a request, you may want to contact the requester to get additional information.

• Click the Requests tab in the header pane. This opens the Request List View page.
• Click the subject link of a request. This opens the Request Details page.
• On the right-hand side panel, you will see the Requester Details block where you view details, such as name, email, contact, and department. Any additional fields configured will also be visible in this block.