You can add IT consumables to ServiceDesk Plus manually from the Assets tab. You can also add IT consumables automatically using barcodes/QR codes or via Purchase Orders.
Role Required: Users with Add Inventory permissions.
To add IT consumables manually, go to the Assets tab and navigate to Consumables > IT on the left navigation panel. A summary of all available IT consumables and their quantities will be displayed as cards based on the site filter.

You can add consumables directly by clicking
icon on the respective card.
You can also navigate to any IT consumable from the left navigation panel and click New on the list view.
Use the following pointers to define the consumable properties:
Consumable Details
|
Product * |
Select the consumable from the drop-down. You can add new products using the |
|
Track Consumables * |
Choose how you want to track your consumables in the application.
|
Quantity Details
|
Quantity (Units) * |
Enter the number of consumable units you are currently logging into the application. |
|
Purchase Cost |
Add the total purchase cost of the consumable units. |
|
Vendor |
Select the vendor who supplied the consumables. Use |
|
Barcode/QR Code |
Enter the Barcode/QR code of the consumable batch. |
|
Location |
Enter the location where the consumables are present |
|
Site |
Select the site where the consumables are managed. |
|
Comments |
Note any extra details as comments. |
Batch/Lot Details (displayed only if you have chosen to track consumables with batch/lot details)
|
Reference Name * |
Enter a reference name. This is used to track the consumable batch in the application. |
|
Batch/Lot Number |
Enter the batch/lot number to identify the consumable batch. |
|
Manufactured Date/Expiry Date |
Mark the manufactured and expiry dates of the consumable batch to track products with expiration. |
*Mandatory fields