Barcode/QR code: Purpose and Introduction

Barcode or QR Code (quick response code) is 2D identification method to store asset information in ServiceDesk Plus Cloud. It consists of unique alphanumeric characters that digitally identify assets.

Barcodes/QR codes are generated and associated with assets when they are added to the organization. You can also scan an asset's barcode/QR code to add it to the organization. After a code is associated with an asset, the asset information can be instantly retrieved by scanning its code.

To access the barcode/QR code, go to the Assets tab. On the left side panel, you will find the Barcode/QR Code feature.

In this guide, we will discuss the following features and functionalities of barcode/QR code:

• Generate Codes for Assets
  • Add New Assets using the Vendor's Codes
  • Add New Assets by generating Custom Codes
  • Generate Code for Existing Assets
• Print Codes
• History Requirements
• Barcode/QR Code Label Properties