An agreement is a contract between the software vendor and the purchaser. ServiceDesk Plus Cloud allows you to add and associate agreements to software licenses.
Role Required: SDAdmin, AssetConfig
Go to Assets > Software & Licenses > Agreements.
Click New.
Use the pointers below to fill out the fields.
|
Fields |
Explanation |
|
Manufacturer |
Choose the manufacturer from the drop-down.
To create a new manufacturer, click |
|
Agreement Number* |
Provide the agreement number. |
|
Authorization Number |
Provide the authorization number. |
|
Vendor |
Select a vendor from the drop-down or add a new vendor. |
|
Active From* |
Provide the activation and expiry date of the agreement in the specified format. |
|
Expiry Date |
|
|
Description |
Give a brief description of the agreement. |
|
Terms |
Provide the terms of the agreement. |
|
Attachments |
Add files to the agreement. You can attach files from the computer or the Cloud. |
|
Purchase & Invoice Details |
Provide details of the purchase order, including the PO number, invoice number, PO and invoice dates, purchase cost, and a description of the purchase, if needed. |
|
Purchased Software Licenses |
You can associate the license with an existing software license or create a new software license and associate the agreement.
|
|
Agreement Expiry Notification |
Choose users to be notified of agreement expiry and set the notification time frame. |
*mandatory fields

On the agreement detail view, click Print on the top of the page.
Edit
On the agreements list view, click
beside the agreement and select Edit.
Alternatively, you can edit the agreement from its details page by clicking Edit on the top of the page.
Delete
Click
beside the agreement and select Delete.
To bulk delete agreements, select the required agreements, and click Delete.

You can apply filters, create custom views, customize the list view, and search agreements. For more information on these actions, click here.