Deluge, or Data Enriched Language for the Universal Grid Environment as we call it, is an online scripting language bundled with ServiceDesk Plus Cloud. Deluge enables you to add logic to the application incrementally, making it more powerful and robust. Using Deluge, you can convert complex business logic to functional workflows, and automate your process.
Deluge, Zoho's proprietary language, is an easy-to-use, high-level language that helps non-programmers code without any training. The Deluge Script Editor provides a drag-and-drop user interface to add Deluge scripts without the need to learn or remember the Deluge syntax and functions.
Deluge is built for cloud applications―code securely in a closed environment and have complete control over the processing of user data. Deluge supports data types, conditional statements, loops, functions, and return statements that are comparable to other popular programming languages, such as C++, Python, Java, JavaScript, and Swift.
Deluge code runs on the cloud without any need for a development environment―you can simply start coding. Unlike traditional programming languages, Deluge requires fewer lines of code to execute complex actions.
Deluge comes with built-in functions that help you save time and efforts which otherwise might be spent on writing each function from scratch.
Using Deluge scripting, you can build Custom Functions that allow you to manipulate data within ServiceDesk Plus Cloud and other external applications. Custom functions help simplify complex, multi-step actions through program scripts that you can write and execute. Custom functions are used in Business Rules, Triggers, Request Life Cycles, Schedules, and Callback functions.
In all, Deluge scripting helps you automate complex workflows, customize business processes, and integrate ServiceDesk Plus Cloud with external applications.
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