List View
The maintenance list view is a compact, tabular view. It lists the maintenances and their basic details. By default, all maintenances are displayed in the list view. The following list of actions can be performed from the list view:
Use the module drop-down to navigate to the relevant module.
Create and Manage Maintenance
You can create and schedule recurring maintenance activities from the maintenance list view. Click here to learn more.
Filters
You can filter the maintenances based on:
States: Filter maintenances based on specific states (active, suspended, completed) or all states.
Request Type: Request maintenances can be filtered based on the request type: incident, service, or both.
Sites: Filter maintenances based on their sites.
Color Code Request/Change/Task Maintenances
Click the Row Color Settings icon 
on the top right of the toolbar to color code the request/change/task maintenances. Know more.
Customize List View Layout
Using the Table Settings 
icon on the top right of the toolbar, you can:
-
Specify the number of records to be displayed per page.
-
Sort maintenances based on column criteria.
-
Specify the refresh frequency.
Choose Columns to be Displayed
Column chooser 
helps you customize the information you want to view on the list view page. You can choose up to 70 columns. Reorder columns using the
icon.
Search Maintenances
Click the search 
icon on the toolbar to search through maintenances based on column criteria.
Generate Requests/Changes/Tasks Instantly
To generate a request instantly from ongoing maintenance, click the 
icon beside the required maintenance and confirm your action.
Alternatively,
- Go to the details page of the specific maintenance.
- Click the Actions drop-down on the top.
- Click Generate Now.
A request or change will be created under respective modules.
You can view the summary of generated requests under Generated Requests on the request maintenance details page, of changes under Generated Changes on the change maintenance details page, and of tasks under Generated Tasks on the task maintenance details page.
Generated Requests
Generated Changes
Generated Tasks
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in the header to view the notification.Edit/Delete/Suspend/Resume Maintenances
Click 
beside a maintenance to edit, delete, or suspend it. For suspended maintenance, the Resume option will be available.
Alternatively, you can perform these actions from the maintenance details page. Click the Actions menu and select the required option.
Suspended maintenance is sealed SUSPENDED in their details page.
Bulk Edit (Request maintenances only)
-
Select the required request maintenances.
-
Click Edit on the toolbar.
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Make necessary changes.
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Click Update.
Additional Resources