Quick Actions lists Add New forms, Scheduler, task-related options, reminders, asset-groups, and other options. Although these operations can be performed in their respective modules, Quick Actions serve as an instant alternative mode that can be accessed from any page in the application.
To view Quick Actions, click 
icon on the header.
You can add a new announcement, create different types of requests across all module, add assets, users, maintenance, etc. The keyboard shortcuts to perform the operations are also displayed.
Scheduler
Access your scheduler where the number of open requests and open/pending problems, changes, projects, tasks, and reminders assigned to a technician for a given month are displayed in a calendar view. To learn more, click here.
Technician Availability Chart
View the chart that displays the list of technicians, along with the number of open requests assigned to them and their availability for a given month. To learn more, click here.
Logged-in Technicians
View the currently logged in technicians by entering the name, email address or the phone number. To learn more, click here.
Broadcast Message
Communicate important messages to all technicians or to those of a particular site or group. Click here to know more.
Mark Unavailability
This option opens the Mark Unavailability pop-up where mark your absence for a particular day or a range of days. To learn more, click here.
My Tasks
View the list of tasks assigned to you. Click here to know more.
All Tasks
View the list of all tasks added across the application. Click here to know more.
New Task
Create a new task and assign it using the Add New Task form. Click here to know more.
My Reminder(s)
View the list of reminders you set. Click here to know more.
Add Reminders
This option will let you add a new reminder to track your daily tasks. Click here to learn more
Manage Groups
Edit or delete the asset groups in your organization. Click here to know more.
New Group
Create a new group of assets to suit the needs of your organization by following the instructions given here.
Problem Prediction enables technicians to trigger problem analysis on requests in custom views manually.
Users with Problem and Request edit permissions can access Run Prediction and View Predictions from the Quick Actions header menu under Problem Prediction.
Run Prediction: Use this option to initiate problem prediction manually. Once you initiate this, the system will analyze the last 500 requests for any patterns and trends and send alerts on potential problems. To start the prediction, click Run Prediction and choose the required request filter. For instance, you can choose the My Pending Requests filter to predict problems from requests and click Run.
After the prediction is completed, you will receive a bell notification. Clicking it will take you to the predicted problems list view.
If no potential problems are detected, the following screen will be shown.
View Prediction: Lists all the problem predictions performed by the system. Click a prediction to view its details.
Requests predicted with potential problems can be associated with existing problems or with a new problem.
Go to Request
Go to the request details page of any request by entering its request ID. You cannot access archived or merged requests using this option.